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Contact Information


WHO WE ARE:

Zempire Camping is proud to be a New Zealand owned and operated company. Our small team of dedicated camping geeks are based in Hamilton, New Zealand, a short drive away from some of the most beautiful camping spots in the world. Visit our ABOUT US page if you would like to know more and if you have any queries regarding our products please contact us via the form or fire us a message on FACEBOOK, INSTAGRAM or TWITTER. Links to our Social Media and many of the areas listed below are also within the footer of our website.

WARRANTIES:

Details regarding warranty and process for making a claim are on our WARRANTY PAGE. Please complete the online form to commence a claim, once submitted this will be received by our warranty team who will be in touch as soon as possible.

FAQS:

Our FAQ page answers some of our most common queries and over time we will continue to add to this to ensure we have it all covered. So keep those questions coming!

VIEWING ZEMPIRE TENTS AND PRODUCTS:

There are various shows and expos we attend with our retailers where you can see our tents and products on display. Visit our FIND-A-STORE page to view our list of dedicated retailers close to you. Many of these stores have products on display throughout the season. We suggest you contact them to check displays or expo and show dates. They may even put a tent up especially for you to see!

SHIPPING IS FREE:

Shipping is free within New Zealand for all orders over $50. Orders under $50 will incur a $7.50 freight charge. Further details regarding shipping are available within our SHIPPING POLICY

PARTS:

We stock a wide variety of parts for both Zempire products. Please contact us via the contact form to enquire regarding any parts you may need.

DISTRIBUTION ENQUIRIES:

We have a dedicated team of people around the world helping us to distribute Zempire products far and wide. For retail distribution enquires please visit our DISTRIBUTORS PAGE for contact details.